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Right of Withdrawal & Refund Policy

for the DreamSage service

1. Right of Withdrawal

DreamSage is a digital product that is not delivered on a physical medium and is made available immediately after purchase.

According to § 356 (5) of the German Civil Code (BGB), the legal right of withdrawal for digital content not supplied on a physical medium expires once the service begins, provided the consumer has explicitly consented to the immediate start of the contract and acknowledged the loss of the right of withdrawal upon commencement.

By registering for and using DreamSage, you explicitly agree that we begin providing the service immediately and confirm that you lose your right of withdrawal once the service starts.

2. Refund Policy

Although there is no legal right of withdrawal, we offer the following goodwill refund policy:

  • If you are not satisfied with the service, you may request a refund within 7 days of purchase.
  • Refunds are processed via our payment provider Paddle.

To request a refund, please email us at:
app@dreamsage.net
with the subject line "Refund" and include your order number.

3. Subscription Cancellation

Regardless of your withdrawal or refund rights, you may cancel your subscription at any time.
Cancellations take effect at the end of the current billing period.

You can cancel:
– By emailing us at app@dreamsage.net
– Or through the links provided in your Paddle payment confirmation

4. Contact

If you have any questions about withdrawal, refunds, or cancellation, please feel free to contact us:

Felix Mai (sole proprietorship)
Zeppelinstraße 44
14471 Potsdam
Germany
Email: app@dreamsage.net

Last updated: May 2025